Welcome

We thank you for your support! Your account credentials and secret decoder ring should arrive at your PayPal email address inbox soon. Depending on when you made your purchase and when we receive the notice of payment, soon might be a few minutes to a few hours. New orders are processed during regular support hours – 6AM – 2PM Pacific time.

Don’t forget to check your junk or spam folders as well! Some mail systems will place any message containing passwords and links there.

On rare occasions emails do get lost in the, er, mail. So if your patience has grown thin and your finger is sore from clicking your inbox refresh button, by all means let us know. The best way is to send message via the contact form so we can get to the bottom of the situation. Please be sure to include your PayPal transaction ID in the message, if you have one.